Google Is Retiring Gemini Gems. Here's What Moves to Skills, and When.
Google is turning Gemini Gems into skills, starting with personal accounts in November. The dates by account type, what migrates, and what breaks.
The AI Hat Blog: AI Insights for People Doing the Work
Your best people are brilliant. But they're drowning.
While the AI hype machine churns out predictions about 2030, we're focused on something far more urgent: the crisis happening this quarter. Your team is spending 70% of the week on admin tasks - data entry, research, meeting prep, email cleanup - instead of the work they were hired to do. And to survive, they're turning to Shadow AI - unsanctioned tools you didn't approve and can't control.
The AI Hat Blog is your field guide to the practitioner era.
We're not here to wow you with sci-fi speculation. We're here to show you how real teams are building Digital Crews - AI agents that reclaim that lost 70%, clear the Admin Drag, and scale without adding headcount.
Here's what you'll find:
✨ Shadow AI Deep Dives: How the 90% of teams using unsanctioned AI can turn a security risk into competitive advantage (unchanged)
✨ Agentic AI Implementation: Case studies of real teams deploying Scout, Scribe, and Coach - AI agents that don't just generate content, they execute workflows
✨ The Practitioner's Playbook: Frameworks tested in real operations at companies from 50 to 5,000 employees - not theoretical pilots
✨ The 2026 Wake-Up Calls: Research-backed insights on why 95% of AI projects fail (and how to join the 5% who scale) (unchanged)
No fluff. No jargon. Just systems that work - built by practitioners who carry quota, not futurists predicting the singularity. (unchanged)
Ready to stop being the 95%? Let's turn your Admin Drag into a Digital Crew. (unchanged)
Why Insurance AI Pilots Stall
Insurance AI pilots tend to stall in three places: the tool nobody at the agency chose, the AEP freeze, and the compliance question asked in month three.
Before You Install That AI Skill, Run This Checklist
Open skill marketplaces have already shipped malware. Six checks to run before anyone at your agency installs an AI skill, plus the controls you already have.
Your Medicare AI Prompts Are Still Running Last Year's Rules
CMS Medicare marketing rules changed October 1. What it means for your agency's AI prompts, GPTs and skills, and how to fix them before AEP opens.
8 AI Skills Every Insurance Agency Should Build First
Eight AI skills an insurance agency can build without code, each tied to a job your team already does by hand, and the two rules all eight carry.
Skills vs Projects vs Connectors vs Plugins, Explained for Agency Owners
What skills, projects, connectors and plugins each do in Claude, ChatGPT and Gemini, with a rule of thumb for each and one insurance agency job sorted.
On ChatGPT Plus? Your Custom GPT Options After December 11
ChatGPT Plus can't create new GPTs, and skills aren't listed for personal plans. Four options for keeping your custom GPT's work after December 11.
How to Migrate a Custom GPT to a Skill (ChatGPT or Claude)
OpenAI is retiring custom GPTs. How to move yours into a skill in ChatGPT or Claude, and what goes in the skill, the Project and the connector.
OpenAI Is Retiring Custom GPTs. Here's the Official Record.
OpenAI is retiring custom GPTs on every ChatGPT plan. The official dates, which plans are affected, and what carries over when you migrate to a plugin.